A 2-year-old girl and her dad reportedly were escorted from a Southwest Airlines plane after the toddler became briefly fussy about taking flight.
Passengers claimed the family was kicked off the Wednesday flight from Chicago to Atlanta because the little girl was momentarily scared, news station WGN-TV reported.
The child reportedly became upset when she wasn’t able to sit on her dad’s lap instead of her own seat.
Her dad, however, was able to get her to behave again and sit in her own seat before the plane departed, according to passengers.
In a video, others aboard are heard protesting the pair’s removal, saying the girl had calmed down before flight attendants intervened.
“So we’re going to kick them off the flight and traumatize her some more to have her fearful to get on the plane again?” one passenger asked.
Southwest Airlines released a statement claiming the family was kicked off when the “conversation escalated.”
“We always aim for a welcoming and hospitable experience and regret the inconvenience to all involved,” the statement to WGN-TV said. “The traveling party was booked on the next flight to Atlanta after the original flight continued as planned. We will reach out to the customer[s] to listen to any concerns they have about their experience and look forward to welcoming them on board again soon.”